Southwest flyer's photo shows line of passengers sitting in wheelchairs
A Southwest Airlines customer believes numerous passengers may have taken advantage of the carrier's wheelchair policy to board first.
Paul (@trendready on Twitter), a passenger waiting to board an aircraft, alleged there was a "pre-boarding scam" after seeing 20 customers request wheelchair assistance over the weekend.
Southwest Air pre-boarding fraud 20 persons boarding in wheelchairs; maybe only three require one to deplane "He
tweeted a photo of numerous wheelchair-bound passengers at a Fort Lauderdale terminal on Saturday.
His Twitter said the flight was canceled. Twitter claims Paul saw a similar occurrence when he was rebooked on a flight on Sunday.
Six persons deplaned in wheelchairs despite 14 people requesting them on this flight.
The wheelchair fraud continued this morning. How do 'C'-boarding families pre-board? Put grandma in a wheelchair. He added, "Now the whole family (5) may join her.
Southwest tweeted the Air Carrier Access Act (ACCA)-compliant pre-boarding policy "to provide appropriate accommodations" for all passengers.
The DOT calls the ACCA "a law that makes it illegal for airlines to discriminate against passengers because of their disability."
check our new stories